Covid-19 Policy

Infection Prevention & Control Policy for Clients under new Govt rules

We are delighted to announced that our salon resumes the services from 20 August 2020 under new government guidelines. We know that you have greatly missed your regular treatments and many of you are more than ready to come back and get caught up with your 'essential maintenance' or are desperate for some relaxation time!
We are looking forward to being able to offer you the treatments you love, and we cannot wait to see you again. Our priority is to keep our clients and staff as safe as possible and during this difficult time.
We have implemented a number of changes in the way that we operate that you will notice when you next visit, this will ensure that your visits to our salon are as safe and enjoyable as possible whilst following Government and Industry guidelines in Covid-19 era.
We hope that our new protocols will give you the assurance and confidence you need to come and enjoy your treatments in our salon. For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up more than 15 minutes early for appointments as this may mean that you come into contact with other clients unnecessarily. Also please do not arrive late or we may have to cut your treatment short to ensure we have time to clean before the next client.
We can only allow a maximum of 4 people in our salon at one time, so we politely ask you to wait outside until someone has left if we are at full capacity. We hope that this doesn’t offend or inconvenience clients, we are working hard to limit any unnecessary contact between clients. We can only accommodate a certain number of clients and staff in the salon at one time to maintain social distancing which we are carefully planning out with each staff rota and booking. Therefore, it is vital that you please come alone to your appointment, we cannot allow children of any age to accompany parents or people who are collecting clients to wait in the salon under any circumstance.
Each client will be asked to sanitise their hands on entering the salon, we would also like you to please wash your hands before your treatment. Our staff understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.
We will do everything in our power to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let us know and we will do what we can to accommodate you.
You MUST wear a face mask when attending the salon.
All of these procedures have been implemented for your safety and that of our staff. We will continue to monitor advice from the Government, the beauty industry and the NHS regarding safe practice and will amend our new protocols as necessary.
Thank you for reading and for your understanding. If you have any questions, queries or suggestions please do not hesitate to contact us on 0191 4472105
We look forward to welcoming you soon.

Best Regards,
Aliya’s Beauty Salon